Who We Are and What We Do

VoltShineMotion operates as an educational platform focused on cryptocurrency and blockchain technology. We're located at No. 123號, Zhongshan 1st Rd, Xinxing District, Kaohsiung City, Taiwan 800.

When you interact with our platform—whether browsing courses, signing up for webinars, or reaching out through our contact form—we collect certain information. Not because we're nosy, but because it helps us deliver what you're looking for.

What Information We Collect

Let me be straight with you. We collect different types of data depending on how you use our site. Here's the breakdown:

Information You Give Us Directly

• Contact details like your name, email address, and phone number when you register or reach out
• Educational background and interests when you sign up for courses or webinars
• Payment information if you enroll in paid programs (though we don't store full card details—our payment processors handle that)
• Messages and questions you send through our contact form

Information We Collect Automatically

• Technical stuff like your IP address, browser type, and device information
• How you navigate our site—which pages you visit, how long you stay, what you click on
• Referral data showing where you came from before landing on our site
• Time zones and language preferences to serve you better

Information From Other Sources

Sometimes we receive information about you from third parties—like if you sign up through a partner institution or if you're referred by someone already in our community. We'll always let you know when this happens.

How We Use Your Information

We're not in the business of hoarding data. Everything we collect serves a specific purpose:

Data Sharing and Third Parties

We don't sell your personal information. Period. But we do work with certain partners to keep things running smoothly:

Service Providers We Work With

• Payment processors who handle transactions securely
• Email service providers for course communications and newsletters
• Cloud hosting services where our platform lives
• Analytics tools that help us understand site usage (anonymized data only)
• Video hosting platforms for course content delivery

These partners are contractually bound to protect your data and can only use it for the specific services they provide us. They're not allowed to do anything else with it.

When We Might Need to Disclose Information

There are a few situations where we might need to share your data beyond our regular partners:

• If required by Taiwan law or legal processes (like court orders)
• To protect the rights and safety of our users or staff
• In the unlikely event of a business sale or merger (you'd be notified)
• With your explicit consent for specific purposes

International Data Transfers

Some of our service providers operate servers outside Taiwan. When your data crosses borders, we make sure it's protected through:

• Standard contractual clauses approved by relevant authorities
• Ensuring partners meet international data protection standards
• Encryption during transmission and storage
• Regular security audits and compliance checks

Your data might physically sit on servers in different countries, but the protection level remains consistent.

How We Protect Your Data

Security isn't just about technology—it's about culture. Here's what we do:

Technical Measures

• SSL encryption for all data transmitted to and from our site
• Regular security patches and system updates
• Firewalls and intrusion detection systems
• Secure password policies with hashing and salting
• Regular backup procedures with encrypted storage

Organizational Measures

• Limited access to personal data—only staff who need it can see it
• Confidentiality agreements with all team members
• Regular security training for our staff
• Incident response protocols in case something goes wrong

Your Rights and How to Exercise Them

Under Taiwan's Personal Data Protection Act and international standards, you have several rights regarding your personal information. These aren't just theoretical—we actually honor them.

Access and Correction

You can request a copy of the personal data we hold about you. If something's wrong or outdated, you can ask us to correct it. Most account information can be updated directly through your dashboard.

Deletion and Erasure

You can request deletion of your personal data in certain circumstances. We'll comply unless we have a legitimate reason to keep it (like ongoing courses you're enrolled in or legal requirements). Even after deletion, some anonymized data might remain in our analytics.

Restriction and Objection

You can ask us to limit how we use your data or object to certain processing activities. For example, you might want us to stop sending marketing emails while continuing course-related communications.

Data Portability

Want to take your data elsewhere? You can request a copy in a commonly used format. We'll provide it within a reasonable timeframe.

How to Make These Requests

Email us at support@voltshinemotion.com with your request. We'll verify your identity (to protect your data) and respond within 30 days. If we need more time, we'll let you know why.

Data Retention and Deletion

We don't keep data longer than necessary. Here's our general approach:

After these periods, data is either deleted or anonymized so it can't be traced back to you. Some information might need to be kept longer for legal compliance—we'll only do this when actually required.

Cookies and Tracking Technologies

Like most websites, we use cookies. Not the chocolate chip kind—the digital tracking kind. Here's what you should know:

Essential Cookies

These keep the site functional. They remember your login status, language preferences, and security settings. Without them, the platform wouldn't work properly. These are set automatically.

Analytics Cookies

These help us understand how people use our site—which pages are popular, where people get stuck, what content resonates. The data is anonymized and helps us improve the experience.

Your Cookie Choices

You can control cookies through your browser settings. Block them if you want, but some features might not work properly. Most browsers let you choose different levels of cookie acceptance.

Special Considerations for Students

If you're under 20 years old (legal age in Taiwan), we need parental consent before collecting your personal information. We don't knowingly collect data from minors without appropriate consent.

For international students, we recognize you might have additional protections under your home country's laws. We'll honor those wherever possible—just let us know your situation.

Changes to This Policy

We'll update this policy occasionally as our practices evolve or regulations change. When we make significant changes, we'll notify you through:

• Email to your registered address
• Prominent notice on our website
• In-platform notifications when you log in

The "Last Updated" date at the top of this page always reflects when changes were made. We'll give you reasonable notice before changes take effect—at least 30 days for major updates.

Taiwan-Specific Compliance

We comply with Taiwan's Personal Data Protection Act (PDPA). This means:

• We've registered our data collection activities with appropriate authorities
• We conduct regular data protection impact assessments
• We have procedures for handling data breach notifications
• We maintain records of processing activities as required

If you have concerns about our compliance, you can contact Taiwan's National Development Council or reach out to us directly first.